Register your product
Register your product with us so that we can optimally assist you with maintenance or additional products.
High efficiency water heaters
Twister II
BFC Cyclone
Innovo
Solar systems
ITS – Indirect solar system
Indirect solar system – ITE
SGS – solar system with ITE
SGE
Electric water heaters
Indirect water heaters
ITE – indirect tank
ITS
ST – storage vessel
PHE – plate heat exchanger
IT
Where and how do I look for the parts and accessories?
Watch the video to find the parts and accessories on our website. This video also explains how to find an article number and how to read the serial number.
Maintenance & Accessories
We have 1 guide that lists all parts & accessories for our products. This is for both current products and historical products for which we can still supply.
Flue gas discharge guide
We have created a separate document especially for the flue gas discharge material.
Discontinued products
Here you will find information about devices that we no longer produce.
Manufacturing date of my appliance page
Want to know what your device’s manufacturing date is?
Where to buy the parts?
Contact our dealer or sales engineers.
Certifications
Our devices and the processes through which they are produced, comply with quality standards such as ISO 9001:2008. Due to our worldwide activity, the locally applicable requirements and standards have been added. CE certification is of course standard for the entire European market. In addition, our products comply with European Rohs, WEEE and PED guidelines.
Do you have questions regarding parts and accessories?
Need more help. Contact our customer service.
Do you have a technical questions?
Our colleagues from technical will department will be happy to help you further.