Service Bulletins

There is a possibility that the day shown on the display of your unit is not correct. Normally this setting can be changed according the instruction in the manual. When you are not able to change this setting you can follow there is a special instruction available.

Applicable to:
Product range: BFC, SGE, SGS, ADMR
Production date: 27 February 2017 – 19 June 2017
From serial number 1709… until serial number 1725…

Service bulletin juni 2017 – Product improvement Innovo

There is a free product upgrade available for the Innovo condensing gas heater. Read more on this page and request the item immediately.

Applicable to:
Product: Innovo condensing gas water heater
Model numbers: IR 12-160 / IR 20-160 / IR 12-200 / IR 20-200 / IR 24-245 / IR 32-245 / IR 24-285 / IR 32-285 / IR 32-380
Production date: September 2016 – March 2017
From serial number 1635… until serial number 1710…